Products on Gallant Exclusive are designer made, hand crafted and specially handpicked for you from various parts of India & around the world. Due to the intricate and unique nature of the ethnic products available on our website, we take great pains in ensuring that we deliver only the best quality products. International shoppers now get the benefit of seeing product prices in their local currency, guaranteed order totals, international shipping and much more.
What are the shipping costs?
Gallant Exclusive delivers globally and assures the use of the best possible transport/courier agencies to deliver your product/s.
Free and $5.99 Flat-Fee shipping applies only to the shipping costs from our United States on most items in USA. Some items may have shipping depending on the nature of the product.
Shipping charges of products on Gallant Exclusive will be mentioned at the time of check out. For International orders, the said shipping charges are volumetric in nature and differ from product to product and will be calculated at checkout.
International shipping is calculated based on a number of factors including the desired service level (Standard or Express), the number of items you’re purchasing, the weight of the items and the destination country/region. U.S. Shipping Costs on galexclusive.com include all charges to the international shipping warehouse(s) in the United States. then we calculate and display a guaranteed order total in your preferred currency, including all shipping costs from our warehouse(s) in the U.S. to your selected international destination, and any applicable duties and taxes imposed by the customs and revenue authorities in the destination country.
FREE SHIPPING :
Free shipping is valid on all domestic orders for order value above $100 only, with the following exceptions.
– This offer cannot be combined with any other promotional offer or discount coupon.
– Free shipping is not applicable on products purchased from the SALE page or any discounted catalog.
– Gallant Exclusive reserves the right to end or alter this promotion at any time.
– Standard T&C will be applied.
What is Shipping Options & Times:
Most in-stock items generally arrive within 4-13 business days and 21 business days for international orders after your order is received. (“Business days” means Monday-Friday, excluding holidays.) Since delivery timeframes vary depending on destination, a more accurate estimate will be provided during checkout. Please note: Although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.
U.S. Orders with an international billing address may be placed over the phone. Long distance fees may apply. All orders get shipped within 5 days from our warehouse.
Please call +1 408-310-5814 during our business hours:
• Monday-Friday 9am-5pm PST
• Saturday 10am-2pm PST
• Sunday 10am-2pm PST
If you’d like to ship an order to the United States and have a U.S. billing address, please place your order through our U.S. site.
Gallant Exclusive does not deliver to P.O. Box or Drop Box addresses. Customers are requested to provide full addresses with the postal code.
Gallant Exclusive will not be liable for delays resulting from incomplete address listings. In such cases the customer will have to bear the reshipping charges.
CHANGE OF SHIPPING ADDRESS:
The customer can change the shipping address within 24 hours of placing an order by logging into Gallant Exclusive or email at
. No changes in the shipping address will be entertained after 24 hours of placing the order.
How will the delivery be done?
We process all deliveries through reputed courier companies like Fedex and USPS. In some cases where the pincode/zipcode is not servicable by these courier companies, we use USPS for those deliveries.
If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
DELAY IN DELIVERY:
If there is a delay in delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, Gallant Exclusive shall not refund, return, replace or exchange any order.
In case the delay in shipping is caused due to unavailability of stock Gallant Exclusive shall inform you by email and you will be able to choose an alternate product, opt for store credit or receive a refund for that product.
Billing Address refers to the address where a customer receives credit card bills.
Shipping address refers to the address where the order has to be delivered.
DELIVERY OF MULTIPLE PRODUCTS:
In case you purchase multiple products in one order, all products will be dispatched together. Unless, you have opted for customisation, in which case, the order will be dispatched only once the customisation is done.
Do you deliver internationally?
Gallant Exclusive does deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world. We use Fedex and USPS to deliver your shipments safely and timely to you.
Please note: International order totals cannot exceed $25,000 USD.
How can I track the delivery of my order?
All Gallant Exclusive items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number along with the website link on which you can monitor and check the status of your order.
The tracking code may take up to 24 business hours to be activated on the tracking website.
Who would be responsible for paying local Duty & Taxes in countries outside of USA?
The VAT / Custom Duty / Local Taxes / Import Duties are borne directly by the customer, to be paid at the time of delivery to our courier partner or as advised by our courier partner. Gallantexlusive.com does not include these extra charges on our price (as displayed on the e-shop). These taxes will be chargeable over & above the product/order price you pay on the e-shop.
Please Note: These charges are ungovernable and they differ from country to country according to the local rules & regulations.
These policies can be altered any time by Gallant Exclusive.